Legal
Refund Policy
Last updated October 24, 2026
We aim for transparency and fairness in all transactions. Please review our refund terms before purchasing.
01Eligibility Window
You may request a refund for one-time programs or sessions up to 14 days after purchase, provided that no sessions have been delivered and no digital materials have been accessed.
02Non-Refundable Services
Sessions already delivered and digital materials already accessed (such as recordings and transcripts) are non-refundable.
03Unused Sessions in Packages
If you purchased a package and have unused, unscheduled sessions, you may request a refund for the undelivered portion within the 14-day eligibility window. Any sessions already completed are non-refundable.
04Cancelling Monthly Plans
You may cancel a Monthly Partnership at any time; cancellation takes effect at the end of your current billing period. No refunds for partially used periods.
05Missed or Rescheduled Sessions
If you need to reschedule, please contact us at least 24 hours in advance. Missed sessions without notice are considered delivered and are non-refundable.
06Duplicate or Accidental Charges
If you believe you were charged in error or experienced a duplicate payment, contact us immediately. Verified errors will be refunded promptly.
07How to Request a Refund
To request a refund, please email support@larrymoore.store within the eligibility period. You’ll receive a response within 3 business days.
08Processing Refunds
Approved refunds are processed via Stripe to your original payment method, typically within 5–10 business days, depending on your bank.
09Chargebacks
Before initiating a chargeback, please contact us to resolve any issue directly. We’re committed to clear communication and prompt solutions.